Don't buy a laptop without the long warranty and in-home parts replacement policy. Also, don't buy Sony anything.
I'll put in a good word for Dell here. Their techsupport isn't terribly knowledgeable, but they've willingly replaced my screen, 2 hard drives, the RAM, two motherboards, and a keyboard in the past 3 years. Always polite, the only restriction is that they have to go through their pointless techsupport checklist before issuing the new part.
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timeasmymeasure
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Date: 2007-07-07 04:03 pm (UTC)I'll put in a good word for Dell here. Their techsupport isn't terribly knowledgeable, but they've willingly replaced my screen, 2 hard drives, the RAM, two motherboards, and a keyboard in the past 3 years. Always polite, the only restriction is that they have to go through their pointless techsupport checklist before issuing the new part.