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How to Talk so Kids Will Listen...And Listen So Kids Will Talk (Adele Faber, Elaine Mazlish) is very, very good. It is in many ways the For Dummies accompaniment to Brene Brown's work on connection, and that's a good thing to be. It's aimed at parents, but since the whole idea is treating your offspring less like things you are a building and more like independent human beings, it translates to adult relationships very well. It has already made me a better listener.
My one complaint is that it not only doesn't address what to do when the techniques don't work, it explicitly tells you it's going to, and then doesn't. For me, this is uncomfortably close to saying that the techniques will always work if you work hard enough/are smart enough, and that's not fair or helpful even if it's true, which it is not. But beyond that, it's an excellent resource I recommend to parents and non-parents.
My one complaint is that it not only doesn't address what to do when the techniques don't work, it explicitly tells you it's going to, and then doesn't. For me, this is uncomfortably close to saying that the techniques will always work if you work hard enough/are smart enough, and that's not fair or helpful even if it's true, which it is not. But beyond that, it's an excellent resource I recommend to parents and non-parents.